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Help in a crisis

 

Please note that the following numbers are for use in an emergency only. This service is predominantly for service users currently in our care, their families and carers. If you are not currently in our care you can either contact your GP, go to your nearest Accident and Emergency Department.

or

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Please visit our get in touch section if your enquiry is not urgent.

 

Contacting our Crisis Teams

If you are in Gloucestershire, please call:  0800 1690398

The number is available 24 hours a day, 7 days a week. When calling, please choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest 
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

If you are in Herefordshire, please call: 01432 364046
You can also contact us on behalf of a service user (this could mean you are a friend, a carer or someone from an outside agency).

Is this the first time you have needed help for a mental health crisis?

If you, a friend, or a relative is experiencing mental health problems for the first time and need emergency treatment or advice during office hours, then you should contact your GP.

Alternatively contact the crisis team directly where your needs will be assessed and you will be advised accordingly.

Don't have a GP?

Use the NHS service search to locate the nearest one to you.

Are you feeling vulnerable? Do you need to talk to somebody now?

If so, there are some people that can help you immediately.

Call free on 116 123

If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Call free on 0800 11 11

If you are a child or a young person you may want to speak to Childline.

Call 0808 816 0606

A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.

On World Mental Health Day, the World Federation for Mental Health invites us to talk about mental health, wear a green ribbon, and increase our awareness of certain issues. This year on October 10th, one of the 6 themes relating to ‘Young People in a Changing World’ is the issue of young people (aged 14-28) and suicide.

We are, as a society, generally getting better at talking about mental health and suicide, but it can sometimes feel like we (including the media) are missing one of the key points when discussing this heart-breaking topic. It is this.

A large proportion (40%) of young people (students, teenagers and children) who die by suicide every year are not known to any health or counselling services, have not asked anyone for help and have not felt able to talk about their worries. In students, only 12% were seeing counselling services.

Therefore, as a society we need to tackle the barriers that are stopping people from asking for support, that leave them feeling isolated and trapped, and make them feel terrified of letting down their families and the people they love.

In the UK we know that young people tend to choose suicide when they have suffered a combination of stresses, it is rarely in response to one terrible event (as it is more common in older life, such as divorce, or bereavement), but the final straw for a young person can often be what we might usually consider to be quite ‘small’, such as a single poor mark at school, an unpleasant text from a friend, or the breakdown of a short lived relationship.

It is important, therefore, that those of us caring for or working with young people take the time to listen, and never to be dismissive of such events, as they may be all that it takes for that person to feel that life is just too hard to keep going on with.

The belief that people (including professionals)  might not take them seriously, or keep their concerns confidential is one of the reasons young people often don’t seek help. Other reasons include fear of stigma from others, or perhaps they stigmatise themselves (and are critical of themselves for feeling this way). They may have had a poor previous experience of seeking support (an unsympathetic GP, A&E nurse or CAMHS team), or hope that the problems will go away on their own, so they suffer in silence. Many believe that treatment and help is not needed, or think that they don’t have time to get help.

There are therefore many reasons for young people not seeking help when anxious, depressed or having suicidal thoughts, and the more we are aware of these, and the more we talk about these openly, the sooner we will be able to reach out to them, and offer them the compassion and hope that they need.

On this World Mental Health Day, take the time to really listen to a young person, and talk to them about their worries. It may be the small step that makes a lifesaving difference.

You can find out more about 2gether’s Children and Young People Services here.

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