About memory issues
Dementia is a common condition. Your risk of developing dementia increases as you get older, and the condition usually occurs in people over the age of 65.
Dementia is a syndrome (a group of related symptoms) associated with an ongoing decline of the brain and its abilities. This includes problems with:
- memory loss
- thinking speed
- mental agility
On this page
If your’re worried about your own or someone else’s memory, it is important to seek help quickly.
If you are concerned about your memory, you should seek advice from your GP in the first instance. They may then refer you to our services for assessment and further steps.
If you feel unable to talk to your GP about your own or a family member’s memory problems, you can also contact our memory service directly. We will provide advice on next steps which may include arranging an appointment with the memory assessment team.
Find contact details for your local area in the ‘Our teams and services’ section below.
Our teams and services
Where to find us, and which services can help you.
Information for carers
Carers provide a vital support network but are at greater risk of experiencing mental and physical health problems and emotional stress themselves due to the demands of being a carer.
Here you will find information about your involvement in the care we provide to your relative or friend and information about support for you in your caring role.
Estimated carers in Herefordshire and Gloucester
Information for carers booklet
Our 'Information for Carers' booklet aims to provide some information about your involvement in the care we provide to your friend or relative but equally as importantly it aims to provide information about support for you in your caring role, from us and from other local organisations. The booklet includes:
- What you can expect from us as a carer
- Carers' needs assessments and the Care Act
- Planning for an emergency and the Carers' Emergency Scheme
- Accessing respite care and carer breaks
- Carer information and support groups
- GP practice carer registers
- Confidentiality and information sharing
- Speaking to staff
You can access a copy of our 'Information for Carers' booklet by clicking here.
Our carers' charters were developed with and for carers as a joint statement of how we will work together to help make life better. Based on our core values, our charters are our pledges to carers of people using our services. You can view copies of our charters by clicking the links below:
Local and national carer support organisations
Carers Gloucestershire is an independent, carer led charitable organisation that seeks to empower carers across the county to promote their rights and enable them to make positive choices to improve the quality of their lives.
Telephone: 01452 386283
Gloucestershire Young Carers
Gloucestershire Young Carers is a support network for young carers across the county. They work with young carers to ensure that service providers understand their needs and respond appropriately.
Telephone: 01452 733060
Herefordshire Carers Support
Herefordshire Carers Support aims to ensure carers are universally recognised as fundamental to the communities they live in and that there is a balance between their caring responsibilities and their lives outside their caring role.
Telephone: 01432 356068
Carers UK is a charity set up to help millions of people who care for family or friends
Telephone: 0808 8087777
The Carers Trust
A charity for, with and about carers which works to improve support services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or who has mental health or addiction problems.
Telephone: 0844 800 4361
Young carers are children and young people who take responsibility for the care of a family member, usually a parent or brother or sister, who have a disability, a serious illness, mental ill health or who have issues with substance misuse.
The care might range from basic household tasks to nursing care, or it might take the form of emotional support.
If you are a young carer in Gloucestershire or Herefordshire, please use the tabs below for information about the support available to you.
Carers Gloucestershire and Gloucestershire Young Carers offer:
- Information Advice and Guidance
- Assessment and support planning
- Emotional Support
- Carers Voice
Family Information Service
The Family Information Service for information on family finances, finding and choosing childcare and local activities, parenting support, education and housing
Freephone: 0800 542 02 02
Direct line: 01452 427362
Family Lives offers family and parenting support, befriending for parents and mentoring for children. Providing help and support for all aspects of family life.
Telephone: 0808 800 2222
County Community Projects
- Advocacy: free health and social care and statutory mental health advocacy service
- Appropriate Adult Scheme: for young people and adults with mental health or learning difficulties held in police custody
- Family Mediation
- Family Support
01452 894594 or 0800 644 6448
0808 801 0606 or text support: 07537 410022
Other information and help:
Royal College of Psychiatrists
Provides specifically tailored information for young people, parents, teachers and carers about mental health.
Schools and Colleges
Many schools and colleges in Gloucestershire have a named Young Carer Link Worker. Please contact the appropriate school or college directly for details.
If you have safeguarding concerns, please contact the Children and Families Helpdesk on 01452 426565 or email email@example.com
They can help families access services that will make their lives easier as well as offering young carers time out and respite from their caring responsibilities.
Herefordshire Young Carers work with young carers and their families to personalise the support we give them. This may include:
- One-to-one work
- School support
- Trips and activities
- Young Carer Clubs
- Signposting to other useful services and support agencies
Contacting Herefordshire Young Carers
Telephone: 01432 356068
Carer information sessions and support groups
Carer education and support groups provide:
- Time to talk, share experiences and support each other
- Visiting speakers on mental health issues and services
- Increased understanding of mental health problems and how they may be managed
- Education for carers on looking after their own wellbeing
- Information on carers’ rights
- A social event
Ask the Care Team or local carer support agencies if groups or a carer education programme run in your area.
For further information on carer education and support groups in your area please contact:
Telephone: 0300 111 9000
Positive Caring Programme
Herefordshire Carer Support
Telephone: 01432 356068
Emotional support for carers
It’s not unusual for carers to feel that things are getting on top of them and you may feel anxious or depressed. Getting the right help is essential to prevent this escalating and there are several avenues open to you.
Your GP is a good first point of contact as they will be able to assess your health and access a range of treatment. If they hold a Carers’ register as many surgeries do it might also help to register yourself as a carer so they are aware of your situation.
At ²gether you can access help through Lets Talk, our Improving Access to Psychological Therapies (IAPT) Service which offers a range of support including telephone, face to face and group sessions. Your GP can help you access the service or find out more about Let's Talk here.
Other organisations offering support
Carers organisations also offer a range of emotional support and counselling services to carers – you can find their contact details in our 'Information for Carers' booklet which you can download on this page.
If you and your family are the main support for somebody currently using our services, you may find it helpful to have an assessment of your own needs in your caring role.
A formal carers assessment means that a support plan can be put in place for you that takes account of:
- your view of your role as a carer
- the support you already provide and how to best to help you maintain that
- the other things you want or need to do in life
- accessing community resources local to you
- identifying public, private and voluntary services that are funded to support carers and offer something you might value
Examples of support that might be identified include:
- tailored information and advice about mental health and learning disability and its treatment
- information about welfare benefits
- joining a carers support group
- having a short break
A Carers' Assessment is not a test of how good a carer you are.
I am a carer in Gloucestershire, how do I arrange a Carers' Assessment?
If you have not been offered a Carers' Assessment and you would like one, please speak to the named nurse or care coordinator of the person you care for to find out who does this with you. Most people find talking through the assessment with a member of staff from ²gether or Carers Gloucestershire works best to identify what will help them. The assessment is a guided conversation about you and your needs so you should take some time to think about what is most important for you.
I am a carer in Herefordshire, how do I arrange a Carers' Assessment?
Speak to your friend or family member’s named nurse or care coordinator if you would like help to access a Carers' Assessment or request one directly by contacting the Advice and Referral Team (ART) at Herefordshire Council:
- Telephone: 01432 260101
- Email: ASCAdviceandReferralTeam@herefordshire.gcsx.gov.uk
You can also write to: Adult Social Care, Advice and Referral Team, Franklin House, 4 Commercial Road, Hereford HR1 2BB.
Information for professionals
Notes on services, contacts and treatments for healthcare professionals.
Further help and support
Other organisations who can help or who partner with us.
News & views
News stories linked to depression and related conditions.
New Dementia Research Partnership Formed in Cheltenhamread more
Dementia Campaigner Awarded MBEread more
Be on the ball about men’s mental healthread more
Students Recognised in Dementia Awareness Competitionread more
Play written by gloucestershire nurse puts dementia under the spotlightread more
Dementia Network Sets Radio Advert Challengeread more
Memory Team Receives RPsych Accreditationread more
Conference aims to enhance dementia careread more